jilly Casino Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "you") and jilly Casino ("jilly", "we", "us", "our"), a gaming platform operating under license from the Philippine Amusement and Gaming Corporation (PAGCOR). By registering an account, accessing the jilly website at jilly.cam, using our mobile applications, or participating in any gaming activities offered through our services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree with any provision of these Terms, you must immediately cease all use of jilly Casino services and refrain from registering an account. Continued use of our platform following any modifications to these Terms shall constitute your acceptance of such modifications. We reserve the right to update, modify, or replace these Terms at any time without prior notice, and it is your responsibility to review this Agreement periodically for changes.

2. Eligibility Requirements

2.1 Age and Legal Capacity

You must be at least twenty-one (21) years of age to register an account or participate in any gaming activities on jilly Casino. By registering an account, you represent and warrant that you have reached the legal age of majority in the Republic of the Philippines and possess the legal capacity to enter into binding agreements. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation may result in immediate account suspension and forfeiture of funds.

2.2 Geographic Restrictions

jilly Casino services are intended exclusively for players physically located within the territorial boundaries of the Republic of the Philippines at the time of account registration and gameplay. You are prohibited from accessing or using jilly Casino services if you are located in any jurisdiction where online gaming is prohibited by law. Use of virtual private networks (VPNs), proxy servers, or other technologies to circumvent geographic restrictions is strictly prohibited and may result in immediate account termination and forfeiture of all funds and winnings.

2.3 Prohibited Persons

The following categories of persons are prohibited from registering accounts or participating in jilly Casino activities: (a) employees, contractors, or agents of jilly Casino or its affiliated companies; (b) immediate family members of jilly Casino employees; (c) persons who have been excluded from gaming activities by PAGCOR or other regulatory authorities; (d) persons who have self-excluded from jilly Casino or other gaming platforms; (e) persons who have previously had accounts terminated by jilly Casino for breach of these Terms.

3. Account Registration and Security

3.1 Registration Process

To access jilly Casino gaming services, you must register an account by providing accurate, current, and complete information including your full legal name, date of birth, valid email address, Philippine mobile telephone number, residential address, and government-issued identification details. You agree to maintain the accuracy of this information and promptly update your account settings if any information changes. Providing false, misleading, or incomplete information constitutes a material breach of these Terms and may result in immediate account termination.

3.2 Account Limits

Each Player is permitted to maintain only one (1) active account with jilly Casino. Creation of multiple accounts, whether under your own identity or using false identities, is strictly prohibited and constitutes fraud. We employ sophisticated detection systems to identify duplicate accounts, and discovery of multiple accounts will result in closure of all associated accounts, cancellation of all pending withdrawals, and forfeiture of all balances and winnings. Only the original account registered will be retained, and funds from duplicate accounts will not be transferred.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your jilly Casino login credentials, including your username and password. You agree to immediately notify jilly Casino customer support of any unauthorized use of your account or any other security breach. You acknowledge that you are fully responsible for all activities that occur under your account, whether authorized by you or not, and jilly Casino shall not be liable for any losses arising from unauthorized account access resulting from your failure to maintain credential security.

3.4 Identity Verification

In compliance with PAGCOR regulations and anti-money laundering requirements, jilly Casino reserves the right to request identity verification documents at any time, including but not limited to government-issued photo identification, proof of address, and proof of payment method ownership. You must provide requested documentation within fourteen (14) days of request. Failure to provide satisfactory verification may result in account suspension, cancellation of pending withdrawals, and restriction of deposit and withdrawal privileges until verification is completed.

4. Deposits and Withdrawals

4.1 Deposits

jilly Casino accepts deposits in Philippine Pesos (PHP) through various payment methods including GCash, PayMaya, online banking transfers, over-the-counter bank deposits, and other methods as may be offered from time to time. Minimum and maximum deposit limits are displayed on the deposit interface and may vary by payment method. Deposits are subject to our payment provider's processing times, typically instant for e-wallet transactions. You acknowledge that jilly Casino is not responsible for delays or failures attributable to third-party payment processors.

4.2 Withdrawals

Withdrawal requests may be submitted through your account interface using any payment method you have previously used for deposits, subject to verification requirements. Minimum withdrawal amount is ₱100. There is no maximum withdrawal limit per transaction, though large withdrawals may be subject to additional verification procedures. Withdrawal processing times vary by method: GCash and PayMaya withdrawals typically process within five (5) minutes during business hours; bank transfers process within 1-3 business days. First-time withdrawals require identity verification as described in Section 3.4.

4.3 Withdrawal Conditions

All deposits must be wagered at least one (1) time before withdrawal is permitted, regardless of whether you accept any bonus offers. This requirement exists to comply with anti-money laundering regulations and prevent use of jilly Casino for payment processing purposes. Withdrawals may be temporarily suspended if we detect suspicious activity, pending investigation. Active bonus balances must be forfeited or fully wagered according to bonus terms before withdrawal of associated funds is permitted.

4.4 Payment Processing Fees

jilly Casino does not charge fees for deposits or withdrawals. However, your financial institution or payment provider may impose transaction fees beyond our control. You are responsible for all such fees. Currency conversion fees do not apply as jilly Casino operates exclusively in Philippine Pesos.

5. Bonuses and Promotions

5.1 Bonus Terms

jilly Casino offers various promotional bonuses, free spins, cashback offers, and other incentives from time to time. All bonuses are subject to specific terms and conditions published with each promotion, including wagering requirements, eligible games, maximum bet limits, time restrictions, and withdrawal conditions. By accepting a bonus, you agree to comply with all applicable bonus terms. Failure to comply may result in forfeiture of bonus funds and any winnings derived therefrom.

5.2 Wagering Requirements

Unless otherwise specified, all bonuses carry wagering requirements that must be fulfilled before withdrawal of bonus funds and associated winnings is permitted. Wagering requirements are expressed as a multiple of the bonus amount (e.g., 30x wagering means you must wager thirty times the bonus amount). Different game types contribute different percentages toward wagering requirements: slots typically contribute 100%; table games may contribute less or be excluded entirely. Full contribution percentages are published in each promotion's terms.

5.3 Bonus Abuse

jilly Casino reserves the right to withhold or forfeit bonuses, cancel promotional offers, and close accounts in cases of bonus abuse. Prohibited bonus abuse activities include but are not limited to: creating multiple accounts to claim bonuses multiple times; using automated betting systems or strategies designed to exploit bonus terms; colluding with other players; betting patterns clearly intended to circumvent wagering requirements rather than genuine gameplay. Determination of bonus abuse is at jilly Casino's sole discretion.

6. Gameplay Rules

6.1 Game Results

All games offered on jilly Casino use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Game results are final and binding once determined by the game software. In the event of a malfunction, system error, or communication failure that affects game results, the affected game round is void and all wagers are refunded. jilly Casino is not liable for losses resulting from system malfunctions, internet connection failures, or device issues on the player's end.

6.2 Live Dealer Games

Live dealer games are subject to additional rules established by the game provider and communicated within the game interface. Players must behave respectfully toward dealers and other participants. Offensive language, harassment, or disruptive behavior may result in removal from the game and account sanctions. In disputes regarding live dealer game outcomes, the dealer's decision is final, subject to verification by game provider records.

6.3 Sports Betting

Sports betting offerings are governed by specific rules for each sport and bet type, available in the sportsbook rules section. All bets are settled according to official results recognized by the relevant sports governing body. In cases where events are postponed, cancelled, or declared void, settlement rules specified in the sportsbook terms apply. jilly Casino reserves the right to void bets placed on events with obvious result determination errors or technical issues.

7. Prohibited Activities

7.1 Fraud and Collusion

Any form of fraudulent activity is strictly prohibited, including but not limited to: using stolen payment methods; engaging in credit card fraud; colluding with other players to gain unfair advantage; exploiting software bugs or errors; using automated betting software or bots; reverse engineering or attempting to manipulate game software; laundering money through the platform. Suspected fraud will be reported to appropriate law enforcement authorities and may result in criminal prosecution.

7.2 Intellectual Property Violations

All content on jilly Casino, including trademarks, logos, graphics, software, text, and designs, is the property of jilly Casino or its licensors and is protected by Philippine and international intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any jilly Casino content without express written permission.

7.3 Responsible Gaming Violations

Players are prohibited from allowing minors to access their accounts or gamble using their credentials. You may not circumvent self-exclusion measures or responsible gaming limits set on your account. Allowing others to access your account to bypass their own exclusions or limits is prohibited and may result in permanent account closure.

8. Limitation of Liability

8.1 Service Availability

jilly Casino strives to provide uninterrupted service but does not guarantee continuous, error-free, or secure access to the platform. We reserve the right to suspend, modify, or discontinue any aspect of our services at any time without prior notice. jilly Casino shall not be liable for any losses resulting from service interruptions, scheduled maintenance, technical difficulties, or circumstances beyond our reasonable control.

8.2 Third-Party Services

jilly Casino utilizes third-party payment processors, game providers, and other service providers. We are not responsible for failures, errors, or omissions by these third parties. Your use of third-party payment methods is governed by the respective provider's terms and conditions. jilly Casino makes no warranties regarding third-party services and disclaims all liability for issues arising from third-party provider failures.

8.3 Disclaimer of Warranties

jilly Casino services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will meet your requirements, operate uninterrupted, be secure, accurate, or error-free, or that defects will be corrected.

8.4 Limitation of Damages

To the maximum extent permitted by Philippine law, jilly Casino's total liability to you for all claims arising from or related to your use of our services shall not exceed the amount of deposits you made during the six (6) month period preceding the event giving rise to liability. In no event shall jilly Casino be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, even if advised of the possibility of such damages.

9. Account Termination and Suspension

9.1 Termination by Player

You may request account closure at any time by contacting customer support. Upon closure, any remaining balance after deduction of applicable charges will be returned to you using your registered payment method, subject to successful identity verification and compliance with these Terms. Closed accounts cannot be reopened; you must register a new account if you wish to resume play in the future.

9.2 Termination by jilly Casino

jilly Casino reserves the right to suspend or terminate your account immediately, with or without notice, for any reason including but not limited to: breach of these Terms; suspected fraud or illegal activity; extended inactivity; request by regulatory authorities; business reasons at our sole discretion. Upon termination, your right to access and use jilly Casino services ceases immediately. We will return any remaining balance to you after deduction of amounts owed to jilly Casino, provided you are not in breach of these Terms.

9.3 Effects of Termination

Upon account termination, all pending bets are cancelled and all bonuses and promotional benefits are forfeited. jilly Casino reserves the right to withhold funds if we suspect fraudulent activity or Terms violations pending investigation. Sections of these Terms that by their nature should survive termination shall survive, including provisions regarding intellectual property, liability limitations, indemnification, and dispute resolution.

10. General Provisions

10.1 Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles. Any disputes arising from or related to these Terms or your use of jilly Casino services shall be subject to the exclusive jurisdiction of the courts located in Metro Manila, Philippines. You irrevocably consent to personal jurisdiction in such courts and waive any objection to venue.

10.2 Dispute Resolution

In the event of any dispute between you and jilly Casino, you agree to first contact our customer support team to attempt informal resolution. If the dispute cannot be resolved informally within thirty (30) days, either party may pursue formal dispute resolution through the courts of competent jurisdiction in the Philippines. You agree to pursue claims individually and not as part of any class action or representative proceeding.

10.3 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. The unenforceable provision shall be replaced with an enforceable provision that most closely reflects the original intent.

10.4 Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without jilly Casino's prior written consent. jilly Casino may freely assign these Terms and any rights hereunder to any affiliated entity or successor in interest without notice or consent. These Terms bind and inure to the benefit of the parties and their permitted successors and assigns.

10.5 Entire Agreement

These Terms, together with the Privacy Policy, Responsible Gaming Policy, and any specific game or promotion rules, constitute the entire agreement between you and jilly Casino regarding your use of our services and supersede all prior agreements, understandings, and communications, whether oral or written. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

10.6 Contact Information

For questions regarding these Terms and Conditions or any aspect of jilly Casino services, please contact our customer support team at [email protected] or through the live chat feature available 24/7 on our website. All formal legal notices should be sent to the address provided in our PAGCOR licensing documentation.